PAYMENT POLICY
40% Down Payment upon Early Bookings within 4 days
60% Final Payment upon or prior to the Embarkation Date
100% upon arrival for last minute bookings
CANCELATION
For Daily Bookings (hotel partners):
- Free cancellation with fully refundable deposit (if applied), due to bad weather conditions.
- Cancellation from 24hrs to 12hrs prior embarkation, 50% of the total rate will apply as cancellation fee.
- Cancellation within 12hours prior embarkation, 100% cancellation fees apply.
- In case of Non-Show, 100% cancellation fees apply.
For Early Bookings:
- If the booking is cancelled 5-15 days before embarkation, then the Charterer will be charged with a cancellation fee that comes up to 30% of the Charter price.
- If the booking is cancelled 5-2 days before embarkation, then the Charterer will be charged with a cancellation fee that comes up to 50% of the Charter price.
- If the booking is cancelled 2-0 days before embarkation, then the Charterer will be charged with a cancellation fee that comes up to 100% of the Charter price.
Bad Weather Conditions
In the occasion that the booking is cancelled due to weather conditions, the following will be applied:
- The Charterer can be refunded 100%
- The charterer can reschedule the trip, depending on the availability of the boat.
The company has permission to change the itinerary of the excursion depending on the weather conditions. - In the occasion of boat malfunction prior to the embarkation, our company will provide an equivalent or
upgraded vessel.
